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Call center sales response sample
Call center risk sample response
API Error and warning codes
Errors table Error code Description 1 A renewal activation code is needed soon -100 An internal error occurred in the license server initialization process -102 A protection error was detected -103 WAV file must be 11025 sam...
"Analyze Now" APIs
Introduction to the "Analyze Now" APIs The "Analyze Now" APIs in the Emotion Logic Developers' Zone offer advanced, integrated solutions designed to go beyond basic LVA analysis. These APIs combine Layered Voice Analysis (LVA), Speech-to-Text (S2T), and Gener...
Obtaining advisor id
FeelGPT AnalyzeFile API endpoint requires an advisor-id as part of the request. This document explains how to get obtain an advisor-id 1. On FeelGPT, click "Let's Start" button on your prefered advisor 2. The advisor-id it located at the top-right of t...
AppTone Get Questionnaires List
questionnaires is an HTTP GET enpoint to retrieve a list of all available questionnaires by filter. A call to advisors endpoint requires basic authentication. Please refer to Analyze Now Authentication Here is a sample Javascript code to fetch the questionn...
Docker installation and maintenance
System requirements The docker runs on Linux Ubuntu 22.04 or later. Installing docker software on the server UBUNTU Server Copy and paste the following lines to the server terminal window, then execute them sudo apt-get update sudo apt-get install ca...
Real-time analysis (streaming)
Emotion-Logic's real-time API offers instant emotion detection for live interactions, making it ideal for voice-controlled devices, customer support, or any situation requiring immediate emotional understanding. With the real-time API, you can process streamin...
Sample code - avoid promises
Sample code - Using promises Emotion Logic docker supports integrations with 2 STT (Speech To Text) providers Deepgram Speechmatics By setting your STT provider API Key, the Emotion Logic anlysis docker will sync its analysis to the ST...
Documentation of Roles and User acceces on the Platform STS ADO-TECH
This documentation aims to detail the scope and capabilities of each type of user on the platform. Below, the available roles and the specific functions each can perform are described. 1. Viewer User Definition: User who has access to view all data availab...